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Exam Specification: ACP-620 Managing Jira Cloud Projects

Exam Name: ACP-620 Managing Jira Cloud Projects
Exam Code: ACP-620
Exam Duration: 2 hours
Passing Score: 65%
Exam Format: Multiple-choice
Exam Delivery: Online proctored exam

Course Outline:

1. Introduction to Jira Cloud Projects
- Overview of Jira Cloud and its project management capabilities
- Understanding the key features and functionalities of Jira Cloud Projects
- Exploring the benefits of using Jira Cloud for project management

2. Creating and Configuring Jira Cloud Projects
- Setting up new Jira Cloud Projects
- Configuring project settings and permissions
- Defining custom fields- workflows- and issue types

3. Managing Project Boards and Workflows
- Creating and configuring Agile boards and Scrum boards
- Customizing workflows and statuses for project management
- Implementing agile methodologies and best practices

4. Collaboration and Communication in Jira Cloud Projects
- Managing project teams and assigning roles
- Using Jira Cloud features for collaboration and communication
- Integrating Jira Cloud with other collaboration tools

5. Reporting and Metrics in Jira Cloud Projects
- Generating project reports and dashboards
- Tracking and analyzing project metrics and KPIs
- Utilizing Jira Cloud analytics for project insights

6. Automation and Advanced Features in Jira Cloud Projects
- Automating tasks and processes using Jira Cloud automation
- Leveraging advanced features and plugins for enhanced project management
- Implementing best practices for efficient project management in Jira Cloud

Exam Objectives:

1. Understand the features and capabilities of Jira Cloud for project management.
2. Create and configure Jira Cloud Projects according to project requirements.
3. Manage project boards and workflows using Agile methodologies.
4. Collaborate and communicate effectively within Jira Cloud Projects.
5. Generate reports and track project metrics in Jira Cloud.
6. Utilize automation and advanced features for efficient project management in Jira Cloud.

Exam Syllabus:

Section 1: Introduction to Jira Cloud Projects (10%)
- Overview of Jira Cloud and its project management capabilities
- Key features and functionalities of Jira Cloud Projects
- Benefits of using Jira Cloud for project management

Section 2: Creating and Configuring Jira Cloud Projects (20%)
- Setting up new Jira Cloud Projects
- Configuring project settings and permissions
- Defining custom fields- workflows- and issue types

Section 3: Managing Project Boards and Workflows (25%)
- Creating and configuring Agile boards and Scrum boards
- Customizing workflows and statuses for project management
- Implementing agile methodologies and best practices

Section 4: Collaboration and Communication in Jira Cloud Projects (15%)
- Managing project teams and assigning roles
- Using Jira Cloud features for collaboration and communication
- Integrating Jira Cloud with other collaboration tools

Section 5: Reporting and Metrics in Jira Cloud Projects (15%)
- Generating project reports and dashboards
- Tracking and analyzing project metrics and KPIs
- Utilizing Jira Cloud analytics for project insights

Section 6: Automation and Advanced Features in Jira Cloud Projects (15%)
- Automating tasks and processes using Jira Cloud automation
- Leveraging advanced features and plugins for enhanced project management
- Implementing best practices for efficient project management in Jira Cloud

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ACP-620
Managing Jira Cloud Projects
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Question: 44
Nash�s team just completed their first sprint.
What can they learn from this chart? (Choose three.)
(Assume Remaining Estimate and Time Spent is enabled for this board.)
A. Some of the issues are resolved during non-working days.
B. Some of the issues are still unresolved.
C. This sprint ends with 0 story points.
D. This sprint starts with 20 story points.
E. There are issues worth 5 story points resolved on July 13th.
F. There are no scope changes in this sprint.
Answer: C,E,F
Explanation:
The grey area indicates non-working days. There were no issues resolved during non-working days since story points
did not reduce in the grey area.
This chart starts drawing the Guideline and Remaining Values lines at the 18 story points on the y-axis.
On July 13th, story points were reduced from 15 to 10. This means that users have closed some issues that are worth 5
story points.
Users have closed all issues on July 20th. There are no story points remaining on this date.
Story points do not increase during this sprint. Since the Remaining Estimate and Time Spent is enabled for this board,
scope change is indicated in the Burndown Chart for the subtask.
Question: 45
A group of developers are working on multiple Jira projects. They can view all Jira projects and have the �Move
Issues� permission in all Jira projects. However, they cannot move issues to some of the Jira projects.
What is the possible root cause of this problem?
A. They do not have the �View Issue� permission in some projects.
B. They do not have the �Transition Issue� permission in some projects.
C. They do not have the �Edit Issue� permission in some projects.
D. They do not have the �Create Issue� permission in some projects.
Answer: D
Explanation:
If users are moving issues from project to project, they need to make sure they have the Create Issues permission in
the Jira project they want to move it to.
Question: 46
Nash recently joined the team as a scrum master.
Which permission will allow Nash to perform the below actions? (Choose four.)
� Manage version
� Manage component
� Manage sprint
� Edit an issue�s due date
A. Administer Projects
B. Manage Sprints
C. Schedule Issues
D. Edit Issues
E. Manage Versions
F. Manage Components
Answer: A,B,C,D
Explanation:
Manage Versions and Manage Components do not exist in Jira project permissions.
Administer Projects permission allow users to administer a project in Jira, which includes managing versions and
components.
Manage Sprints permission allow users to manage sprints. Users require Edit Issues and Schedule Issues permissions
to edit the issues� due date.
Question: 47
Which of the following are suitable scenarios to use Jira group? (Choose four.)
A. Members of the group are responsible for making bulk changes on multiple issues.
B. The project administrator will manage group membership.
C. Same users will be working on multiple projects.
D. Permission can be managed at the global level.
E. The site administrator will manage group membership.
F. Team members require �Work On Issues� permission to log work done.
Answer: A,B,C,D
Explanation:
Work on Issues permission is not a global permission, but it is a project-level permission. Thus, it can be managed at
the project level by the project administrator and does not require a group.
Group:
� Only site administrators have access to create groups and assign users to the group.
� Groups can be associated with global and project permissions.
� Groups can be used in multiple Jira projects.
Role:
� Project administrators can manage roles� membership.
� Only Jira administrators can create a new role.
� Roles are associated with project permissions.
� Each Jira project has default roles.
� Users and groups can be assigned roles.
Question: 48
Nash is creating a new Scrum board with multiple Jira projects. Each project has a different status in its workflow.
Which of the following are true? (Choose two.)
A. Some issues will be hidden from the board.
B. The user cannot create a new board with multiple Jira projects.
C. All statuses will be mapped to 3 default columns: To Do, In Progress, and Done
D. All issues will be hidden from thewwwboard.MCQspanda..com
E. The status will be mapped to the first selected project when creating the new board.
Answer: C,D
Explanation:
If users are creating a new board (Kanban or Scrum) with multiple Jira projects, and each project has a unique
workflow, all statuses will be mapped to 3 default columns: To Do, In Progress, and Done.
On the Kanban board, the issues will appear on the board as soon as users create the board.
On the Scrum board, all issues will not appear on the board because only issues in the active sprint will appear on the
Scrum board. After creating a new Scrum board, you do not have an active sprint.
Question: 49
Which of the following are false about the roadmap? (Choose three.)
A. Users can choose which epics they want to display on the dashboard. Either Complete or Incomplete.
B. Users can change the view setting to customize their roadmap�s view. The changes will apply to all users that have
access to that project.
C. Schedule bars for child issues are currently available for scrum teams only.
D. Users can customize epic�s color directly from the roadmap.
E. Users can change the epic bar timeline to weeks, months, quarters, or yearly.
Answer: A,B,E
Explanation:
View Settings is a collection of settings that allow users to adjust their personal view of the roadmap. The settings only
apply to individual users. Users can change their view at any time.
Schedule Bars for child issues are currently available for scrum teams only.
Epic Display Options allow users to use the dropdown to select which epics to display. The current options are All,
Incomplete, or Complete.
Users can adjust the color of an epic directly on the roadmap. Simply right-click the epic and choose a fresh color.
The epic bar has a default duration according to how users view their timeline. The default durations are weeks,
months, or quarters.
Question: 50
Which of the following can be explained from the chart below?
A. Users have not started the sprint yet.
B. Users deleted the sprint.
C. Users closed some issues the moment the sprint started.
D. There are no issues in the sprint.
Answer: C
Explanation:
If the grey �guideline� line does not show, the sprint may have been started before any issues were assigned to it.
In this case, since the grey �guideline� line does show up in the chart, the sprint already started. The �remaining values�
line indicates that someone closed some issues that are worth 5 story points as soon as they started their sprint.
Question: 617
How can you filter for issues that are in both the "Development" and "Testing"
sprints?
A. Sprint in ("Development", "Testing")
B. Sprint = "Development" AND Sprint = "Testing"
C. Sprint in openSprints() AND Sprint in ("Development", "Testing")
D. Sprint in ("Development" AND "Testing")
Answer: A
Explanation: The Sprint in ("Development", "Testing") syntax correctly filters
for issues that are in either of the specified sprints, leveraging the IN operator.
Question: 618
What does a Notification Scheme in Jira Cloud control?
A. The types of issues that can be created
B. The visibility of issues to users
C. The alerts sent to users about issue changes
D. The workflow transitions available for issues
Answer: C
Explanation: A Notification Scheme controls the alerts sent to users based on
changes to issues, ensuring relevant stakeholders are informed of important
updates.
Question: 619
Which feature allows users to see dependencies between sub-tasks and parent
issues?
A. Issue Links
B. Epic Links
C. Labels
D. Comments
Answer: A
Explanation: Issue Links enable users to visualize and manage dependencies
between sub-tasks and their parent issues, enhancing project management
strategies.
Question: 620
Which of the following can be customized in a Jira project to Strengthen user
experience?
A. Issue types
B. Workflows
C. Screens
D. All of the above
Answer: D
Explanation: All the listed options—issue types, workflows, and screens�
��can be customized in a Jira project to Strengthen user experience and tailor the
project to specific needs.
Question: 621
For a project manager wanting to visualize issue resolution trends by assignee,
which report should they utilize?
A. User Workload Report
B. Resolution Time Report
C. Control Chart
D. Average Age Report
E. Velocity Chart
F. Created vs. Resolved Issues Report
Answer: C
Explanation: The Control Chart can be filtered by assignee, allowing project
managers to analyze resolution trends and performance for each team member.
Question: 622
What is the primary advantage of using a Kanban approach in project
management? (Choose one.)
A. It eliminates the need for user stories.
B. It allows for continuous delivery without fixed iterations.
C. It requires extensive documentation.
D. It enforces strict timelines for task completion.
Answer: B
Explanation: The Kanban approach supports continuous delivery, allowing
teams to focus on flow and adapt quickly to changing priorities without being
tied to fixed iterations.
Question: 623
Which of the following queries will find issues that are linked to a specific
issue?
A. issue in linkedIssues("ISSUE-123")
B. linkedIssues("ISSUE-123")
C. issue = "ISSUE-123"
D. issue in ("ISSUE-123")
E. link = "ISSUE-123"
F. relatedIssues("ISSUE-123")
Answer: A
Explanation: The query issue in linkedIssues("ISSUE-123") correctly retrieves
all issues that are linked to the specified issue.
Question: 624
Which Jira feature allows for dynamic evaluation of user access to issues?
A. Issue Security Levels
B. Custom Fields
C. Permission Schemes
D. Automation Rules
Answer: A
Explanation: Issue Security Levels dynamically evaluate user access based on
the defined security levels, ensuring that permissions are enforced consistently
according to the user’s role or group membership.
Question: 625
Which automation rule would you use to notify a user when their assigned issue
is due in two days?
A. Scheduled trigger with a JQL condition
B. Issue updated trigger
C. Issue created trigger
D. Status changed trigger
Answer: A
Explanation: A "Scheduled trigger" combined with a JQL condition can be set
to run daily, checking for issues that are due in two days. This ensures timely
notifications for upcoming deadlines.
Question: 626
Tom wants to ensure that the issues on his board can be filtered based on
custom fields. What is the most effective way to implement this in Jira?
A. Use JQL queries in the board filter.
B. Create a quick filter for each custom field.
C. Adjust the workflow to include custom fields.
D. Use the issue navigator to filter results.
Answer: A
Explanation:
Using JQL queries in the board filter (A) allows for effective filtering based on
custom fields. Quick filters (B) are useful for temporary filtering but do not
affect the underlying board configuration. Adjusting the workflow (C) does not
directly impact board filtering, and the issue navigator (D) is separate from the
board context.
Question: 627
What happens when an issue is assigned to a security level that the user does
not belong to?
A. The issue is automatically reassigned.
B. The user can see the issue but cannot edit it.
C. The issue is invisible to the user.
D. The user receives a notification.
Answer: C
Explanation: When an issue is assigned to a security level that a user does not
belong to, the issue becomes invisible to that user, preventing any access or
interaction with the issue.
Question: 628
To measure the frequency of issues created by different project components,
which report is most suitable?
A. Issue Statistics Report
B. Created vs. Resolved Issues Report
C. User Workload Report
D. Time Tracking Report
E. Velocity Chart
F. Cumulative Flow Diagram
Answer: A
Explanation: The Issue Statistics Report can be configured to show the number
of issues created by different components, providing insights into component
workload.
Question: 629
Why is it important to regularly update the data in a Control Chart?
A. To keep the report visually appealing
B. To ensure decisions are based on the most current information
C. To compare with other teams
D. To minimize the number of data points
Answer: B
Explanation: Regularly updating the data in a Control Chart is crucial to ensure
that decisions are based on the most current information, allowing teams to
respond effectively to changes in performance.
Question: 630
What is the correct method to enable issue types in a specific project?
A. Modify jira-config.xml
B. Use the project settings interface
C. Edit the workflow directly
D. Change the global settings
E. Update the context.xml file
F. Use the REST API
Answer: B
Explanation: To enable issue types for a specific project, you should use the
project settings interface, where you can select which issue types are available
for that project.
Question: 631
Which type of automation rule would you use to send a notification when a
specific label is added to an issue?
A. Scheduled Rule
B. Issue Transition Rule
C. Issue Updated Rule
D. Incoming Webhook Rule
Answer: C
Explanation: The "Issue Updated" trigger allows for monitoring changes to
issue fields, including the addition of labels, and can be used to send
notifications.
Question: 632
Which of the following JQL queries would return all sub-tasks that are
currently "In Progress"?
A. type = Sub-task AND status = "In Progress"
B. status = "In Progress" AND type in (Sub-task)
C. issue in subtaskOf("In Progress")
D. parent in openSprints() AND type = Sub-task
Answer: A
Explanation: The correct JQL query directly filters for sub-tasks with the status
"In Progress," accurately retrieving all relevant issues.
Question: 633
Which report would provide insight into the number of issues transitioned
between statuses during a sprint?
A. Issue Statistics Report
B. Sprint Report
C. Control Chart
D. Burndown Chart
E. Cumulative Flow Diagram
F. Velocity Chart
Answer: C
Explanation: The Control Chart shows the number of issues transitioned
through statuses over time, giving insights into flow and team efficiency during
the sprint.
Question: 634
A project manager wants to ensure that all issues in a Jira project are
categorized according to their urgency. Which configuration should they
implement?
A. Custom fields for priority
B. Epics for categorizing tasks
C. Labels for tagging issues
D. Components for grouping tasks
E. Statuses to indicate urgency
Answer: A
Explanation: Implementing custom fields for priority allows the project
manager to categorize issues based on their urgency effectively. This setup aids
in prioritizing work and managing workflows.
Question: 635
Which permission is required to edit a project's configuration in Jira?
A. Browse Projects
B. Edit Issues
C. Manage Sprints
D. Manage Project Configuration
Answer: D
Explanation: The "Manage Project Configuration" permission is necessary to
make changes to a project's settings and configuration.
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