ADM-211 exam Format | Course Contents | Course Outline | exam Syllabus | exam Objectives
Exam Name : Salesforce Advanced Administrator
Exam ID : ADM-211
Retake fee: $100 USD
Exam Duration : 105 minutes
Questions in exam : 60
Passing Score : 65%
Exam Center : PEARSON VUE
Real Questions : Salesforce ADM-211 Real Questions
Recommended Practice : Salesforce Certified Advanced Administrator Practice Test
Section Objectives Weight Security and Access - Given a scenario, determine the implications to record and field data access (Sharing model, controlled by parent, grant access by hierarchies, profile vs. sharing rules, communities security settings, field and record level access, sharing rules, field level security, and record types).
- Describe the capabilities of Territory Management and the implications for the sharing model.
- Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration. 20% Extending Custom Objects and Applications - Describe the appropriate use of relationship types when building custom objects (master detail, lookup). 8% Auditing and Monitoring - Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity (debug log, set up audit trail). 6% Sales Cloud Applications - Explain how to customize and maintain products, price books, schedules, and quotes.
- Describe the capabilities of forecasting (categories, hierarchy, quotas). 10% Service Cloud Applications - Explain how to create and maintain Salesforce Knowledge (Article Record Types, data categories).
- Explain how to create and maintain service entitlements and entitlement processes.
- Describe the features of Salesforce which enable interaction between support agents and customers (Chat, Case Feed, Service Cloud Console, communities, Omni-Channel). 10% Data Management - Explain the tools and best practices for improving and enriching data quality (validation, managing duplicates, enriching, archiving). 10% Content Management - Explain how to set up and maintain Salesforce Content. 3% Change Management - Describe the options available to move metadata between environments (change sets, Force.com IDE).
- Describe the capabilities and best practices for using change sets to move metadata between environments. 10% Analytics, Reports and Dashboards - Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements (custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, cross filters, dynamic dashboards, dashboard filters). 10% Process Automation - Given a scenario, troubleshoot an approved process.
- Given a complex scenario, determine the solution using a combination of automation tools to solve a business problem (Process Automation, formula fields, and when to use Visualforce and Apex triggers). 13%
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Administration Essentials for Experienced Admin
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1. New records of the custom object can only be accessed from the related list on the parent record.
2. A custom app containing the custom tab is automatically created.
3. New records of the custom object can be created from the sidebar.
Answer: A, B, E
QUESTION: 363
Which statement is TRUE for a master-detail relationship? Select all that apply.
1. Record access of detail records are controlled by the master record.
2. A master record and a related detail record can have different owners.
3. Deleting a master record, also deletes the detail record.
4. A detail record can be shed using sharing rules
Answer: A, C
QUESTION: 364
What is a benefit of creating a custom app for users?
1. Provide users with a place to share and install apps.
2. Allow users to manage custom objects and tab.
3. Gives users access to the tabs and records they need.
4. Differentiates standard and custom objects for users
Answer: C
QUESTION: 365
What privileges can be given to delegated administrator? (Select all the apply)
1. Modify the role hierarchy.
2. Create and edit users.
3. Assign users to specified profiles.
4. Modify profile permissions.
5. Manage custom objects.
Answer: B, C, E
QUESTION: 366
How can Tonya enforce that the Region field contains a value regardless of how the lead is created?
1. Make the Region field universally required.
2. Make the Region field required on the page layout.
3. Create a validation rule on the Region Field.
Answer: C
QUESTION: 367
A Which tools can be use to reduce the number of existing duplicate records?
1. Merge Wizard
2. Dashboard Pack
3. App Exchange solutions
4. Apex Trigger
Answer: A, C
QUESTION: 368
What records can be cleaned and enriched using Data.com? {Select all that apply.)
1. Accounts
2. Contacts
3. Opportunities
4. Campaigns
5. Leads
Answer: A, B, E
QUESTION: 369
What type of information can be recorded in a debug log? (Select a II that apply)
1. Workflow
2. Data Storage
3. Validation
4. Database
5. License
Answer: A, C, D
QUESTION: 370
What functionality can be used to create a new related record when a user saves a record?
1. Validation rule.
2. Work flow rule.
3. Visual force page.
4. Apex trigger.
Answer: D
QUESTION: 371
What actions occur before a request enters the first approval step?
1. final approval actions
2. final rejection actions
3. Initial submission actions
4. Step actions Answer: C QUESTION: 372
What tools are available to help troubleshoot issues with an approval process? (Select all that apply)
1. Approval History related list
2. Visual force Pages
3. Sales force email logs
4. Apex triggers
Answer: A, C
QUESTION: 373
Which element would you use to route the flow differently based on whether the customer is interested in the product promotion, shipping promotion, or not interested?
1. Step
2. Screen
3. Decision
4. Assignment
Answer: C
QUESTION: 374
Which element would you use to determine if the customer is interested in a product or shipping promotion.
1. Step
2. Decision
3. Assignment
4. Screen Answer: D QUESTION: 375
What element would you use to set an opportunity name variable t o "Product Promotion"?
1. Record Update
2. Record Create
3. Assignment
4. Decesion
Answer: C
QUESTION: 376
Which element would you use to wrap up cross-selling and the call?
1. Step
2. Screen
3. Decision
4. Assignment
Answer: B
QUESTION: 377
Identify the advantages of declarative customization.(Select all the apply.)
1. Enhance security
2. Ease of upgrades
3. Ease of maintenance.
4. No requirements for programming knowledge F.Ability to extend beyond standard functionality
Answer: B, C, D
QUESTION: 378
Force.com is multi-tenant. What does this statement mean?
1. It can share hardware and other infrastructure.
2. Multiple resources can work on it at the same time.
3. It can be deployed at multiple locations.
4. There are multiple features to protect your data.
Answer: A
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