Latest PDF of BCP-710: Selling the Blackberry Solution for Tech. Sales Professional

Selling the Blackberry Solution for Tech. Sales Professional Practice Test

BCP-710 exam Format | Course Contents | Course Outline | exam Syllabus | exam Objectives

Exam: BCP-710 Selling the BlackBerry Solution for Tech. Sales Professional

Exam Details:
- Number of Questions: The exam consists of approximately 40 multiple-choice questions.
- Time: Candidates are given 60 minutes to complete the exam.

Course Outline:
The Selling the BlackBerry Solution for Technical Sales Professional course is designed to equip professionals with the knowledge and skills required to effectively sell the BlackBerry solution to customers in a technical sales role. The course covers the following topics:

1. Introduction to the BlackBerry Solution
- Overview of the BlackBerry solution and its key features
- Understanding the benefits of the BlackBerry platform
- Differentiating the BlackBerry solution from competitors
- Identifying target markets and customer profiles

2. BlackBerry Products and Services
- Familiarizing with the range of BlackBerry devices and models
- Exploring BlackBerry software and applications
- Understanding BlackBerry Enterprise Server and its capabilities
- Overview of BlackBerry services, such as BlackBerry UEM and BlackBerry Workspaces

3. Positioning BlackBerry in the Market
- Understanding the market trends and challenges
- Articulating the value proposition of the BlackBerry solution
- Identifying customer pain points and positioning BlackBerry as a solution
- Differentiating BlackBerry's security features and capabilities

4. Sales Process and Techniques
- Qualifying leads and opportunities effectively
- Conducting needs analysis and solution mapping
- Presenting the BlackBerry solution to customers
- Overcoming objections and addressing customer concerns

5. Solution Demonstration and Proof of Concept
- Conducting effective solution demonstrations
- Highlighting key features and benefits for customers
- Creating and delivering impactful presentations
- Guiding customers through a proof of concept process

Exam Objectives:
The exam aims to assess candidates' understanding and proficiency in the following areas:

1. Knowledge of the BlackBerry solution and its key features
2. Familiarity with BlackBerry products, software, and services
3. Competence in positioning BlackBerry in the market and addressing customer needs
4. Proficiency in the sales process and techniques for selling the BlackBerry solution
5. Ability to effectively demonstrate the BlackBerry solution and guide customers through proof of concept

Exam Syllabus:
The exam syllabus covers the following topics:

- Introduction to the BlackBerry Solution
- Overview of the BlackBerry solution and its benefits
- Differentiation from competitors and identifying target markets

- BlackBerry Products and Services
- BlackBerry devices, software, and applications
- BlackBerry Enterprise Server and its capabilities
- Overview of BlackBerry services, such as BlackBerry UEM and BlackBerry Workspaces

- Positioning BlackBerry in the Market
- Market trends and challenges
- Value proposition and addressing customer pain points
- Differentiation through security features and capabilities

- Sales Process and Techniques
- Qualifying leads and opportunities
- Needs analysis and solution mapping
- Presenting the BlackBerry solution and overcoming objections

- Solution Demonstration and Proof of Concept
- Conducting effective solution demonstrations
- Highlighting features and benefits
- Creating impactful presentations and guiding proof of concept

Candidates are expected to have a comprehensive understanding of these subjects to successfully pass the exam and demonstrate their proficiency in effectively selling the BlackBerry solution to customers in a technical sales role.

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Selling the Blackberry Solution for Tech. Sales Professional
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QUESTION: 107
What is included in all three levels of BlackBerry Technical Support Services for Small
& Medium Businesses? (Choose one.) To see the Acronym list click the"Exhibit" button found at the bottom of the screen.
**"Exhibit Missing**
1. Support Service Specialist (SSS), additional named callers, and direct to level two support resources
2. BlackBerry Solve newsletter, online BlackBerry Expert Support Center, and Technical Webcast Series
3. BlackBerry Expert Support Center, Support Service Specialist (SSS), and BlackBerry Solve newsletter
4. Direct to level two support resources, Support Service Specialist (SSS), and additional named callers
5. Additional named callers, Online BlackBerry Expert Support Center, direct to level two support resources
Answer: B
QUESTION: 108
What is the minimum version of BlackBerry Technical Support Services a customer can purchase to be able to obtain free future Blackberry Enterprise Server softwareupgrades?(Choose one.) Tosee the Acronym list click the "Exhibit" button found at the bottom of the screen. **"Exhibit Missing**
1. Basic Support for SMB
2. Enhanced Support for SMB
3. Advantage Support for SMB
4. Standard Support for Enterprise
5. Premium Support for Enterprise
6. Elite Support for Enterprise
Answer: C
QUESTION: 109
Which BlackBerry Technical Support Services plan includes an onsite technician for a company 40 hours a week? (Choose one.) To see the Acronym list click the"Exhibit" button found at the bottom of the screen. **"Exhibit Missing**
1. Basic Support
2. Standard Support
3. Advantage Support
4. Enhanced Support
5. Elite Support
6. Premium Support
Answer: E
QUESTION: 110
Why should BlackBerry Technical Support Service programs be mentioned to customers who purchase a BlackBerry Enterprise Solution? (Choose one.) To see the Acronymlist click the "Exhibit" button found at the bottom of the screen. **"Exhibit Missing**
1. BlackBerry Technical Support Services provides support only for the BlackBerry smartphone
2. BlackBerry Technical Support Services allows the customer to obtain support on the BlackBerry Enterprise Server but not on the BlackBerry smartphone.
3. BlackBerry Technical Support Services provide the customer with technical support and free software upgrades but no BlackBerry smartphone support.
4. BlackBerry Technical Support Services can provide customers with technical support, free software upgrades, certification vouchers and development support
Answer: D
QUESTION: 111
Where would you refer a customer in order to resolve a specific error message they have encountered in the BlackBerry Enterprise Server? (Choose one.) To see theAcronym list click the "Exhibit" button found at the bottom of the screen. **"Exhibit Missing**
1. BlackBerry Enterprise Server Administration Guide
2. BlackBerry Enterprise Server Compatibility Matrix
3. Help file in the BlackBerry Administration Service
4. BlackBerry Enterprise Server Installation Guide
5. BlackBerry Technical Solutions Centre
QUESTION: 112
A new customer is Getting ready to install their first BlackBerry Enterprise Server and wants to ensure everything will go smoothly. Which two resources are availableto them at no additional cost to aid in the installation? (Choose two.) Tosee the Acronym list click the "Exhibit" button found at the bottom of the screen. **"Exhibit Missing**
1. A complimentary installation support ticket with BlackBerry Technical Support Services
2. Complimentary support through the service provider
3. Installation videos and documentation on the BlackBerry Support website
4. Local IT consultants to assist with the installation
5. Installation support from the service provider's technical manager at RIM
Answer: A, C

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Selling the Blackberry Solution for Tech. Sales Professional Practice Test

BCP-710 exam Format | Course Contents | Course Outline | exam Syllabus | exam Objectives

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BCP-710 PDF demo Questions

BCP-710 demo Questions

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