CQA exam Format | Course Contents | Course Outline | exam Syllabus | exam Objectives
Test Detail:
The ASQ CQA (Certified Quality Auditor) exam is conducted by the American Society for Quality (ASQ) to certify professionals who possess the knowledge and skills required to effectively audit quality management systems. The exam evaluates the candidate's understanding of quality auditing principles, techniques, and practices.
Course Outline:
The course for the ASQ CQA certification covers various Topics related to quality auditing. The following is a general outline of the key areas covered:
1. Introduction to Quality Auditing:
- Overview of quality auditing concepts, principles, and benefits.
- Understanding the role and responsibilities of a quality auditor.
- Introduction to relevant standards and regulations related to quality auditing.
2. Quality Management Systems:
- Understanding quality management system (QMS) standards, such as ISO 9001.
- Familiarization with QMS documentation, processes, and procedures.
- Knowledge of auditing requirements for different industries and sectors.
3. Audit Planning and Preparation:
- Planning an effective audit, including scope definition and audit objectives.
- Developing an audit plan, checklist, and audit schedule.
- Identifying relevant audit criteria and determining trial size.
4. Conducting the Audit:
- Conducting opening and closing meetings with auditees.
- Performing on-site audit activities, including gathering evidence, interviewing personnel, and reviewing records.
- Applying effective communication and interviewing techniques during the audit.
5. Audit Reporting and Follow-up:
- Documenting audit findings and nonconformities.
- Preparing accurate and concise audit reports.
- Understanding the follow-up process and verifying corrective actions.
6. Audit Techniques and Tools:
- Understanding various audit techniques, such as document review, process observation, and data analysis.
- Familiarization with audit tools, including sampling methods, checklists, and data analysis software.
Exam Objectives:
The ASQ CQA exam focuses on evaluating the candidate's knowledge and understanding of the following key areas:
1. Auditing Fundamentals
2. Audit Process
3. Audit Competencies
4. Audit Tools and Techniques
5. Audit Standards and Regulations
Exam Syllabus:
The exam syllabus for the ASQ CQA certification provides a detailed breakdown of the Topics covered in each exam objective. It includes sub-topics, concepts, and specific tasks that candidates should be familiar with. The syllabus may cover the following areas:
- Quality management principles and concepts
- Audit planning and preparation
- Audit execution and evidence gathering
- Audit reporting and follow-up
- Auditing techniques and tools
- Quality standards and regulations
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QUESTION: 99
Recognizing the need for a follow-up audit is the responsibility of the
1. lead auditor
2. corrective action team
3. client
4. auditee
Answer: A
QUESTION: 100
Measures of which of the following provide attributes data?
1. Temperature in degrees
2. Attendance at meetings
3. Weight in pounds
4. Length in metric units
Answer: B
QUESTION: 101
When an internal audit program is being formulated, the auditees' anxiety about the audit process is most likely to be reduced by which of the following?
1. A cooperative process for involving participants in the development of audit procedures
2. A clear description of the rules developed by the auditing group
3. Clearly stated provisions for performing unannounced audits
4. Clearly stated procedures for resolving audit findings
Answer: A
QUESTION: 102
The main purpose for conducting an opening meeting for an audit is to
1. clarify the audit objectives
2. discuss previous audit results
3. develop audit criteria
4. establish the scope of the audit
Answer: A
QUESTION: 103
A cause and effect diagram is a useful tool for doing which of the following?
1. Determining the flow of a process
2. Detecting shifts in a process
3. Developing theories based on symptoms
4. Arranging theories by defect count
Answer: C
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