Latest PDF of CSQE: Certified Software Quality Engineer Certification (CSQE)

Certified Software Quality Engineer Certification (CSQE) Practice Test

CSQE test Format | Course Contents | Course Outline | test Syllabus | test Objectives

The Certified Software Quality Engineer (CSQE) understands software quality development and implementation, software inspection, testing, and verification and validation; and implements software development and maintenance processes and methods.CSQEComputer Delivered – The CSQE examination is a one-part, 175-question, four-and-a-half-hour test and is offered in English only. One hundred and sixty questions are scored and 15 are unscored.Paper and Pencil – The CSQEexamination is a one-part, 160-question, four-hour test and is offered in English only.

Work experience must be in a full-time, paid role. Paid intern, co-op or any other course work cannot be applied toward the work experience requirement.

Candidates must have eight years of on-the-job experience in one or more of the areas of the Certified Software Quality Engineer Body of Knowledge.

A minimum of three years of this experience must be in a decision-making position. ("Decision-making" is defined as the authority to define, execute, or control projects/processes and to be responsible for the outcome. This may or may not include management or supervisory positions.)

For candidates who were certified by ASQ as a quality auditor, reliability engineer, provider quality professional, quality engineer or quality manager, the experience used to qualify for certification in these fields applies to certification as a software quality engineer.

Here are the minimum expectations of a Certified Software Quality Engineer.

Must possess a fundamental understanding of quality philosophies, principles, methods, tools, standards, organizational and team dynamics, interpersonal relationships, professional ethics, and legal and regulatory requirements.
Must evaluate the impact of software quality management principles on business objectives and demonstrate comprehensive knowledge of developing and implementing software quality programs, which include tracking, analyzing, reporting, problem resolution, process improvement, training, and provider management. Must have a basic understanding of how and when to perform software audits including audit planning, approaches, types, analyses, reporting results and follow-up.
Must understand systems architecture and be able to implement software development and maintenance processes, quantify the fundamental problems and risks associated with various software development methodologies, and assess, support, and implement process and technology changes.
Must be able to apply project management principles and techniques as they relate to software project planning, implementation and tracking. Must be able to evaluate and manage risk.
Must select, define and apply product and process metrics and analytical techniques, and have an understanding of measurement theory and how to communicate results.
Must have a thorough understanding of verification and validation processes, including early software defect detection and removal, inspection, and testing methods (e.g., types, levels, strategies, tools and documentation). Must be able to analyze test strategies, develop test plans and execution documents, and review customer deliverables.
Must have a basic understanding of configuration management processes, including planning, configuration identification, configuration control, change management, status accounting, auditing and reporting. Must assess the effectiveness of product release and archival processes.

Certification from ASQ is considered a mark of quality excellence in many industries. It helps you advance your career, and boosts your organizations bottom line through your mastery of quality skills. Becoming certified as a Software Quality Engineer confirms your commitment to quality and the positive impact it will have on your organization. ExaminationEach certification candidate is required to pass an examination that consists of multiple-choice questions that measure comprehension of the body of knowledge.

I. General Knowledge (16 questions)A. Benefits of Software Quality Engineering Within the OrganizationDescribe the benefits that software quality engineering can have at the organizational level. (Understand)B. Ethical and Legal Compliance 1. ASQ code of ethics for professional conductDetermine appropriate behavior in situations requiring ethical decisions, including identifying conflicts of interest, recognizing and resolving ethical issues, etc. (Evaluate)2. Regulatory and legal issuesDescribe the importance of compliance to federal, national, and statutory regulations on software development. Determine the impact of issues such as copyright, intellectual property rights, product liability, and data privacy. (Understand) C. Standards and ModelsDefine and describe the ISO 9000 and IEEE software standards, and the SEI Capability Maturity Model Integration (CMMI) for development, services, and acquisition assessment models. (Understand)D. Leadership Skills1. Organizational leadershipUse leadership tools and techniques (e.g., organizational change management, knowledge transfer, motivation, mentoring and coaching, recognition). (Apply)2. Facilitation skillsUse facilitation and conflict resolution skills as well as negotiation techniques to manage and resolve issues. Use meeting management tools to maximize meeting effectiveness. (Apply)3. Communication skillsUse various communication methods in oral, written, and presentation formats. Use various techniques for working in multicultural environments, and
identify and describe the impact that culture and communications can have on quality. (Apply)E. Team Skills1. Team managementUse various team management skills, including assigning roles and responsibilities, identifying the classic stages of team development (forming, storming, norming, performing, adjourning), monitoring and responding to group dynamics, working with diverse groups and in distributed work environments, and using techniques for working with virtual teams. (Apply)2. Team toolsUse decision-making and creativity tools such as brainstorming, nominal group technique (NGT), and multi-voting. (Apply)

II. Software Quality Management (22 questions)A. Quality Management System1. Quality goals and objectivesDesign software quality goals and objectives that are consistent with business objectives. Incorporate software quality goals and objectives into high-level program and project plans. Develop and use documents and processes necessary to support software quality management systems. (Create)2. Customers and other stakeholdersDescribe and analyze the effect of various stakeholder group requirements on software projects and products. (Analyze)3. OutsourcingDetermine the impact that outsourced services can have on organizational goals and objectives, and identify criteria for evaluating suppliers/vendors and subcontractors. (Analyze)4. Business continuity, data protection, and data managementDesign plans for business continuity, disaster recovery, business documentation and change management, information security, and protection of sensitive and personal data. (Analyze) B. Methodologies1. Cost of quality (COQ) and return on investment (ROI)Analyze COQ categories (prevention, appraisal, internal failure, external failure) and return on investment (ROI) metrics in relation to products and processes. (Analyze)2. Process improvement Define and describe elements of benchmarking, lean processes, the Six Sigma methodology, and use define, measure, act, improve, control (DMAIC) model and the plan-do-check-act (PDCA) model for process improvement. (Apply)3. Corrective action procedures Evaluate corrective action procedures related to software defects, process nonconformances, and other quality system deficiencies. (Evaluate)4. Defect prevention Design and use defect prevention processes such as technical reviews, software tools and technology, and special training. (Evaluate)C. Audits1. Audit typesDefine and distinguish between various audit types, including process, compliance, supplier, and system. (Understand)2. Audit roles and responsibilitiesIdentify roles and responsibilities for audit participants including client, lead auditor, audit team members, and auditee. (Understand)3. Audit processDefine and describe the steps in conducting an audit, developing and delivering an audit report, and determining appropriate follow-up activities. (Apply)III. System and Software Engineering Processes (32 questions)A. Life Cycles and Process Models1. Waterfall software development life cycleApply the waterfall life cycle and related process models, and identify their benefits and when they are used. (Apply)2. Incremental/iterative software development life cyclesApply the incremental and iterative life cycles and related process models, and identify their benefits and when they are used. (Apply)

Agile software development life cycleApply the agile life cycle and related process models, and identify their benefits and when they are used. (Apply)B. Systems ArchitectureIdentify and describe various architectures, including embedded systems, client-server, n-tier, web, wireless, messaging, and collaboration platforms, and analyze their impact on quality. (Analyze)C. Requirements Engineering1. Product requirements Define and describe various types of product requirements, including system, feature, function, interface, integration, performance, globalization, and localization. (Understand)2. Data/information requirements Define and describe various types of data and information requirements, including data management and data integrity. (Understand)3. Quality requirements Define and describe various types of quality requirements, including reliability and usability. (Understand)
4. Compliance requirementsDefine and describe various types of regulatory and safety requirements. (Understand)5. Security requirementsDefine and describe various types of security requirements including data security, information security, cybersecurity, and data privacy. (Understand)6. Requirements elicitation methodsDescribe and use various requirements elicitation methods, including customer needs analysis, use cases, human factors studies, usability prototypes, joint application development (JAD), storyboards, etc. (Apply)7. Requirements evaluationAssess the completeness, consistency, correctness, and testability of requirements, and determine their priority. (Evaluate)D. Requirements Management1. Requirements change managementAssess the impact that changes to requirements will have on software development processes for all types of life-cycle models. (Evaluate)2. Bidirectional traceabilityUse various tools and techniques to ensure bidirectional traceability from requirements elicitation and analysis through design and testing. (Apply)E. Software Analysis, Design, and Development1. Design methodsIdentify the steps used in software design and their functions, and define and distinguish between software design methods. (Understand)2. Quality attributes and designAnalyze the impact that quality-related elements (safety, security, reliability, usability, reusability, maintainability) can have on software design. (Analyze)3. Software reuseDefine and distinguish between software reuse, reengineering, and reverse engineering, and describe the impact these practices can have on software quality. (Understand)4. Software development toolsAnalyze and select the appropriate development tools for modeling, code analysis, requirements management, and documentation. (Analyze)F. Maintenance Management1. Maintenance typesDescribe the characteristics of corrective, adaptive, perfective, and preventive maintenance types. (Understand)2. Maintenance strategyDescribe various factors affecting the strategy for software maintenance, including service-level agreements (SLAs), short- and long-term costs, maintenance releases, and product discontinuance, and their impact on software quality. (Understand)3. Customer feedback managementDescribe the importance of customer feedback management including quality of product support and post-delivery issues analysis and resolution. (Understand)IV. Project Management (22 questions)A. Planning, Scheduling, and Deployment1. Project planningUse forecasts, resources, schedules, task and cost estimates, etc., to develop project plans. (Apply)2. Work breakdown structure (WBS) Use work breakdown structure (WBS) in scheduling and monitoring projects. (Apply)3. Project deploymentUse various tools, including milestones, objectives achieved, and task duration to set goals and deploy the project. (Apply)

B. Tracking and Controlling1. Phase transition controlUse various tools and techniques such as entry/exit criteria, quality gates, Gantt charts, integrated master schedules, etc., to control phase transitions. (Apply)2. Tracking methodsCalculate project-related costs, including earned value, deliverables, productivity, etc., and track the results against project baselines. (Apply)3. Project reviewsUse various types of project reviews such as phase-end, management, and retrospectives or post-project reviews to assess project performance and status, to review issues and risks, and to discover and capture lessons learned from the project. (Apply)4. Program reviewsDefine and describe various methods for reviewing and assessing programs in terms of their performance, technical accomplishments, resource utilization, etc. (Understand)C. Risk Management1. Risk management methodsUse risk management techniques (e.g., assess, prevent, mitigate, transfer) to evaluate project risks. (Evaluate)2. Software security risksEvaluate risks specific to software security, including deliberate attacks (hacking, sabotage, etc.), inherent defects that allow unauthorized access to data, and other security breaches. Plan appropriate responses to minimize their impact. (Evaluate)3. Safety and hazard analysisEvaluate safety risks and hazards related to software development and implementation and determine appropriate steps to minimize their impact. (Evaluate)V. Software Metrics and Analysis (19 questions)A. Process and Product Measurement1. Terminology Define and describe metric and measurement terms such as reliability, internal and external validity, explicit and derived measures, and variation. (Understand)2. Software product metricsChoose appropriate metrics to assess various software attributes (e.g., size, complexity, the amount of test coverage needed, requirements volatility, and overall system performance). (Apply)3. Software process metricsMeasure the effectiveness and efficiency of software processes (e.g., functional verification tests (FVT), cost, yield, customer impact, defect detection, defect containment, total defect containment effectiveness (TDCE), defect removal efficiency (DRE), process capability). (Apply)4. Data integrity Describe the importance of data integrity from planning through collection and analysis and apply various techniques to ensure data quality, accuracy, completeness, and timeliness. (Apply)B. Analysis and Reporting Techniques1. Metric reporting tools Using various metric representation tools, including dashboards, stoplight charts, etc., to report results. (Apply)2. Classic quality toolsDescribe the appropriate use of classic quality tools (e.g., flowcharts, Pareto charts, cause and effect diagrams, control charts, and histograms). (Apply)

3. Problem-solving toolsDescribe the appropriate use of problem solving tools (e.g., affinity and tree diagrams, matrix and activity network diagrams, root cause analysis and data flow diagrams [DFDs]). (Apply)VI. Software Verification and Validation (29 questions)A. Theory1. V&V methods Use software verification and validation methods (e.g., static analysis, structural analysis, mathematical proof, simulation, and automation) and determine which tasks should be iterated as a result of modifications. (Apply)2. Software product evaluationUse various evaluation methods on documentation, source code, etc., to determine whether user needs and project objectives have been satisfied. (Analyze)B. Test Planning and Design1. Test strategies Select and analyze test strategies (e.g., test-driven design, good-enough, risk-based, time-box, top-down, bottom-up, black-box, white-box, simulation, automation, etc.) for various situations. (Analyze) 2. Test plansDevelop and evaluate test plans and procedures, including system, acceptance, validation, etc., to determine whether project objectives are being met and risks are appropriately mitigated. (Create)3. Test designsSelect and evaluate various test designs, including fault insertion, fault-error handling, equivalence class partitioning, and boundary value. (Evaluate)4. Software testsIdentify and use various tests, including unit, functional, performance, integration, regression, usability, acceptance, certification, environmental load, stress, worst-case, perfective, exploratory, and system. (Apply)5. Tests of external products Determine appropriate levels of testing for integrating supplier, third-party, and subcontractor components and products. (Apply)6. Test coverage specificationsEvaluate the adequacy of test specifications such as functions, states, data and time domains, interfaces, security, and configurations that include internationalization and platform variances. (Evaluate)7. Code coverage techniquesUse and identify various tools and techniques to facilitate code coverage analysis techniques such as branch coverage, condition, domain, and boundary. (Apply)8. Test environmentsSelect and use simulations, test libraries, drivers, stubs, harnesses, etc., and identify parameters to establish a controlled test environment. (Analyze)9. Test toolsIdentify and use test utilities, diagnostics, automation, and test management tools. (Apply)10. Test data managementEnsure the integrity and security of test data through the use of configuration controls. (Apply)C. Reviews and InspectionsUse desk checks, peer reviews, walk-throughs, inspections, etc., to identify defects. (Apply)D. Test Execution DocumentsReview and evaluate test execution documents such as test results, defect reporting and tracking records, test completion metrics, trouble reports, and input/output specifications. (Evaluate)

VII. Software Configuration Management (20 questions)A. Configuration Infrastructure1. Configuration management teamDescribe the roles and responsibilities of a configuration management group. (Understand) (NOTE: The roles and responsibilities of the configuration control board [CCB] are covered in area VII.C.2.)2. Configuration management toolsDescribe configuration management tools as they are used for managing libraries, build systems, and defect tracking systems. (Understand)3. Library processes Describe dynamic, static, and controlled library processes and related procedures, such as check-in/check-out, and merge changes. (Understand)B. Configuration Identification 1. Configuration items Describe software configuration items (baselines, documentation, software code, equipment) and identification methods (naming conventions, versioning schemes). (Understand)2. Software builds and baselinesDescribe the relationship between software builds and baselines, and describe methods for controlling builds and baselines (automation, new versions). (Understand)C. Configuration Control and Status Accounting1. Item change and version controlDescribe processes for documentation control, item change tracking, version control that are used to manage various configurations, and describe processes used to manage configuration item dependencies in software builds and versioning. (Understand)2. Configuration control board (CCB)Describe the roles, responsibilities and processes of the CCB. (Understand) (NOTE: The roles and responsibilities of the configuration management team are covered in area VII.A.1.)3. Concurrent developmentDescribe the use of configuration management control principles in concurrent development processes. (Understand)4. Status accountingDiscuss various processes for establishing, maintaining, and reporting the status of configuration items, such as baselines, builds, and tools. (Understand)D. Configuration AuditsDefine and distinguish between functional and physical configuration audits and how they are used in relation to product specification. (Understand) E. Product Release and Distribution 1. Product releaseAssess the effectiveness of product release processes (planning, scheduling, defining hardware and software dependencies). (Evaluate)2. Customer deliverablesAssess the completeness of customer deliverables including packaged and hosted or downloadable products, license keys and user documentation, and marketing and training materials. (Evaluate)3. Archival processesAssess the effectiveness of source and release archival processes (backup planning and scheduling, data retrieval, archival of build environments, retention of historical records, offsite storage). (Evaluate)

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Certified Software Quality Engineer Certification (CSQE)
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Question: 658
What is the primary purpose of the Ishikawa (Fishbone) Diagram technique?
1. To identify and prioritize potential failure modes
optimize the design of a product or process monitor and control process variation
wer: B
anation: The primary purpose of the Ishikawa (Fishbone) Diagram nique is to analyze the root causes of a problem or defect by exploring us contributing factors.
stion: 659
ch of the following is a key principle of the International Software hmarking Standards Group (ISBSG) benchmark data?
mphasis on the use of specific software development methodologies ocus on the development of detailed software cost estimation models equirement for the use of specific software sizing and measurement
To analyze the root causes of a problem or defect
2. To
3. To
Ans Expl tech vario
Que
Whi Benc
1. E
2. F
3. R
techniques
4. Provision of industry-wide data to support software project planning and management
Answer: D
Explanation: The key principle of the International Software Benchmarking
et to support the software industry.
stion: 660
ch of the following is the MOST important factor in ensuring the relia ftware?
horough testing
ffective defect prevention obust error handling
ontinuous process improvement
wer: B
anation: Effective defect prevention is the most important factor in ring the reliability of software. By identifying and addressing the root es of defects before they are introduced into the software, organizatio roactively Improve the overall quality and reliability of the software
Standards Group (ISBSG) benchmark data is the provision of industry-wide data to support software project planning and management. The ISBSG collects and maintains a repository of software project data from various organizations, which can be used by software professionals to benchmark their own projects, estimate effort and schedule, and make informed decisions about software development and management practices. The ISBSG data does not mandate the use of specific software development methodologies, cost estimation models, or sizing and measurement techniques, but rather provides a comprehensive
datas
Que
Whi bility
of so
1. T
2. E
3. R
4. C
Ans Expl ensu
caus ns
can p product.
Question: 661
Which of the following is a key aspect of provider quality management?
1. Defining provider selection criteria
2. Conducting software code inspections
3. Performing static testing techniques
4. Implementing configuration management
Answer: A Emphasis-t.
ch of the following is a key benefit of using software configuration agement?
mproved software development productivity educed software development costs nhanced traceability of software artifacts
ncreased customer satisfaction with the software
wer: C
anation: One of the key benefits of using software configuration agement is enhanced traceability of software artifacts, such as rements, design documents, source code, and test cases. This traceabi
in managing changes, ensuring consistency, and providing a clear au hroughout the software development life cycle.
stion: 662
Whi man
1. I
2. R
3. E
4. I
Ans Expl man
requi lity
helps dit
trail t
Que
In the context of statistical process control (SPC), what is the primary purpose of control charts?
1. To identify and correct process variations
2. To measure the capability of a manufacturing process
3. To estimate the expected defect rate of a software product
4. To establish the optimal process parameters for a manufacturing process
Answer: A
Explanation: Control charts are used in SPC to monitor a process over time, detect any unusual variations, and identify the root causes of those variations. This allows for proactive process improvement and defect prevention.
ch of the following is the MOST important principle of the Capability urity Model Integration (CMMI) for Development?
ontinuous process improvement uantitative management of processes efined and standardized processes rganizational commitment to quality
wer: A
anation: Continuous process improvement. The MOST important prin CMMI for Development is the focus on continuous process
ovement. The CMMI framework emphasizes the need for organizatio tantly evaluate, measure, and Improve their software development esses to achieve higher levels of maturity and capability. This principl nuous improvement is central to the CMMI model and is considered t ST critical factor in driving sustainable, long-term improvements in ware quality and organizational performance. While other principles, s uantitative management, defined processes, and organizational
Question: 663
Whi Mat
1. C
2. Q
3. D
4. O
Ans
Expl ciple
of the
impr ns to
cons
proc e of
conti he
MO
soft uch
as q
commitment, are also important, the MOST critical principle is the emphasis on continuous process improvement.
Question: 664
A software quality engineer is evaluating the effectiveness of the organization's
software testing process. Which of the following metrics would be the MOST useful in determining the overall efficiency of the testing process?
1. Test case execution rate
2. Defect density
3. Test coverage
4. Defect detection efficiency
wer: D
anation: Defect detection efficiency, which measures the ability of the ng process to find defects, is the most useful metric in determining the all efficiency of the testing process. This metric provides a direct indic effectiveness of the testing activities in identifying and addressing
cts, which is a critical component of the software quality assurance pr
stion: 665
ch of the following is a key principle of the International Organization dardization (ISO) 9001 standard for quality management systems? mphasis on individual technical expertise
ustomer focus and continual improvement
inimizing the use of formal processes and documentation trict adherence to predefined project schedules
wer: B
Ans Expl testi
over ation
of the
defe ocess.
Que
Whi for
Stan
1. E
2. C
3. M
4. S
Ans
Explanation: One of the key principles of the ISO 9001 standard for quality management systems is customer focus and continual improvement. The standard emphasizes the importance of understanding and meeting customer requirements, as well as continuously improving the organization's processes to enhance the overall quality of products and services.
Question: 666
What is the primary purpose of the software configuration management (SCM) discipline in software quality management?
1. To ensure the integrity and traceability of software artifacts
2. To measure and Improve the reliability and availability of software systems
identify and mitigate risks in the software development lifecycle
wer: A
anation: The primary purpose of SCM is to ensure the integrity and ability of software artifacts, such as source code, requirements, design est cases, throughout the software development lifecycle. SCM helps age changes to these artifacts and maintains a record of their evolution h is crucial for ensuring software quality and facilitating effective boration among project stakeholders.
stion: 667
ch of the following is the MAIN purpose of a software quality assuran
define the quality objectives and activities ensure compliance with industry standards establish a budget for quality-related activities
To provide independent oversight and verification of software quality
3. To
Ans Expl
trace s,
and t
man ,
whic colla
Que
Whi ce
plan?
1. To
2. To
3. To
4. To document the software development process
Answer: A
Explanation: The main purpose of a software quality assurance plan is to define the quality objectives and activities that will be implemented to ensure the software meets the specified requirements and expectations.
Question: 668
What is the primary purpose of the Taguchi method in the context of software quality improvement?
1. To optimize software design parameters for improved quality and performance
enable the effective measurement and analysis of software quality ics
facilitate the identification and resolution of software defects
wer: A
anation: The primary purpose of the Taguchi method in the context of ware quality improvement is to optimize software design parameters fo oved quality and performance. The Taguchi method uses a statistical oach to identify the most influential design factors and their optimal ngs, allowing for the creation of software products with enhanced qual eliability.
stion: 669
ording to the ISO 9001 standard, which of the following is a fundame rement for an effective quality management system?
To establish a framework for software quality management and control
2. To
metr
3. To
Ans Expl
soft r
impr appr
setti ity
and r
Que
Acc ntal
requi
1. Establishing a customer-focused organization.
2. Defining clear roles and responsibilities for all employees.
3. Implementing a comprehensive set of quality policies and procedures.
4. Maintaining detailed records of all quality-related activities.
Answer: A
Explanation: The ISO 9001 standard emphasizes the importance of establishing
a customer-focused organization as a fundamental requirement for an effective quality management system.
Question: 670
mprove software development processes
ssess the maturity of an organization's processes nsure compliance with industry standards nhance product quality
wer: B
anation: The primary objective of CMMI is to assess the maturity of a nization's software development and other related processes, and provi map for process improvement. While it can indirectly lead to Improve ware development processes and enhanced product quality, its main fo ssessing process maturity.
stion: 671
ch of the following is a key benefit of using failure mode and effects ysis (FMEA) in software quality engineering?
Which of the following is the MAIN objective of the Capability Maturity Model Integration (CMMI)?
1. I
2. A
3. E
4. E
Ans
Expl n
orga de a
road d
soft cus is
on a
Que Whi anal
1. Identifying and prioritizing potential failures
2. Estimating the cost of software development
3. Tracking project progress and milestones
4. Defining software requirements and specifications Answer: A
Explanation:
The key benefit of using failure mode and effects analysis (FMEA) in software quality engineering is to identify and prioritize potential failures. FMEA is a structured approach that:
* Identifies potential failure modes (ways in which a software component or system can fail)
sesses the severity, occurrence, and detectability of each failure mode oritizes the failure modes based on their risk priority number (RPN) nformation allows the software quality engineer to focus on the high ailure modes and implement appropriate prevention or mitigation egies.
ther options are not the primary benefits of using FMEA, as they are ciated with different quality management tools and techniques, such as mation, project management, and requirements engineering.
Analyzes the effects of those failures on the system and the customer
* As
* Pri
This i est-
risk f strat The o
asso cost
esti

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Answer: You can contact live chat or sales via email address to get a special discount coupon to renew your account. You can still use PDF and VCE after your account expires. There is no expiry of CSQE PDF and VCE that you have already downloaded. Killexams test PDF and test simulator keep on working even after expiry but you can not download updated test files after your account expires. But the previous one keeps on working. And there is no limit on several times you practice the questions.

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Certified Software Quality Engineer Certification (CSQE) Practice Test

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