Microsoft Dynamics 365 Fundamentals Practice Test


This exam is designed for candidates looking to demonstrate foundational knowledge on the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model. This exam also covers knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings.
This exam can be taken as a precursor to cloud computing and technologies exams- such as Office 365- Microsoft Intune- Azure Information Protection (AIP)- and Windows 10.
Describe Cloud Concepts (15-20%)
Detail and understand the benefits and considerations of using cloud services
Describe the different types of cloud services available
IaaS
PaaS
SaaS
Public- private and hybrid scenarios
position Microsoft 365 in a SaaS scenario
Describe Core Microsoft 365 Services and Concepts (30-35%)
Identify core Microsoft 365 components
Windows 10 Enterprise
Exchange Online
SharePoint Online
Teams
Enterprise Mobility + Security products and technologies
Microsoft Stream
Compare core services in Microsoft 365 with corresponding on-premises services
identify scenarios when usage of M365 services is more beneficial than on-premises services
Describe the concept of modern management
describe the Windows-as-a-Service (WaaS) model
describe the usage of the Microsoft 365 Admin Center and M365 user portal
describe the Microsoft deployment and release model for Windows and cloud-based business apps
describe how Microsoft Managed Desktop can streamline business needs
Describe Office 365 ProPlus offerings
compare with on-premises Office 2016 deployment
Identify collaboration and mobility options with Microsoft 365
describe the concept of effective collaboration with Microsoft 365
describe the concept of enterprise mobility- device management- and application management within an organization
Describe analytics capabilities in Microsoft 365
Describe security- compliance- privacy- and trust options in Microsoft 365 (25-30%)
Describe security and compliance concepts with Microsoft 365
identify key components within an organizations cloud and on-premises infrastructure that require protection
describe key security pillars of protection- including identity- documents- network- and devices
Describe identity protection and management options
describe concepts of cloud identity- on-premises identity- and hybrid identity
identify document protection needs and capabilities of Azure Information Protection (AIP)
describe Multi-Factor Authentication (MFA)
Describe the need for unified endpoint management- security usage scenarios- and services
compare security usage scenarios and services available with Azure Active Directory P1- P2- and Active Directory Domain Services (AD DS)
describe how Microsoft 365 services addresses the most common current threats
Describe capabilities of the Service Trust portal and Compliance Manager
describe the trust relationship with Microsoft
describe service locations
explain how to address most common cloud adoption issues
Describe Microsoft 365 pricing and support options (25-30%)
Describe Licensing options available in Microsoft 365
identify M365 subscription and management options
describe key selling points of M365 in segments of productivity- collaboration- security- and compliance
identify the different licensing and payment models available for M365
understand how to determine and implement best practices
Describe pricing options
describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services
describe the basics of cost benefit analysis for on-premises versus cloud services
identify available billing and bill management options
Describe support offerings for Microsoft 365 services
describe how to create a support request for Microsoft 365 services
identify Service Level Agreements (SLAs)
describe how to determine service health status
describe the Service Health dashboard
Describe the service lifecycle in Microsoft 365
describe private preview- public preview- and General Availability (GA) and their correlation to support policy and pricing

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Microsoft Dynamics 365 Fundamentals
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Question: 82
HOTSPOT
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE:
Each correct selection is worth one point.
Answer:
Question: 83
DRAG DROP
A company is migrating to Microsoft 365.
The company is evaluating work management features in Microsoft 365. You need to recommend the appropriate
Microsoft 365 services.
Which services should you recommend? To answer, drag the appropriate services to the correct features. Each service
may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view
content. NOTE: Each correct selection is worth one point.
Answer:
Question: 84
Your organization plans to deploy a subscription-based licensing model of Microsoft Office to devices. You must use
group policy to enforce Office application settings.
You need to deploy Office to the enterprise.
Which version of Office should you deploy?
A. Office 365 ProPlus
B. Office Professional Plus 2016
C. Office Online
D. Office Home and Business 2016
Answer: A
Explanation:
References: https://products.office.com/en-za/business/compare-more-office-365-for-business-plans
Question: 85
DRAG DROP
A company is evaluating Microsoft cloud service offerings.
Match each offering to the cloud service.
Instructions: To answer, drag the appropriate offering from the column on the left to the cloud service on the right.
Each offering might be used once, more than once, or not at all. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Graphical user
interface, application
Description automatically generated
Question: 86
HOTSPOT
Instructions: For each of the following statements, select Yes if the statement is true, Otherwise, select No, NOTE:
Each correct selection is worth one point.
Answer:
Explanation:
Yes, No, Yes
Question: 87
A company is planning to implement Microsoft 365.
The company has not purchased licenses from Microsoft.
You need to recommend a licensing solution.
Which licensing solution should you recommend?
A. Add-on user subscription licenses
B. From Software Assurance (SA) user subscription licenses
C. Full user subscription licenses
D. Step-up user subscription licenses
Answer: B
Question: 88
DRAG DROP
A company uses Microsoft 365.
You need to identify billing and purchasing features in Microsoft 365.
Match each feature to its description. To answer, drag the appropriate feature from the column on the left to its
description on the right. Each feature may be used once, more than once, or not at all. NOTE: Each correct selection is
worth one point.
Answer:
Question: 89
You are a Microsoft 365 administrator for a company.
Several users report that they receive emails which have a PDF attachment. The PDF attachment launches malicious
code.
You need to remove the message from inboxes and disable the PDF threat if an affected document is opened.
Which feature should you implement?
A. Microsoft Exchange Admin Center block lists
B. Sender Policy Framework
C. Advanced Threat Protection anti-phishing
D. zero-hour auto purge
E. DKIM signed messages with mail flow rules
Answer: D
Explanation:
Explanation Zero-hour auto purge (ZAP) is an email protection feature in Office 365 that retroactively detects and
neutralizes malicious phishing, spam, or malware messages that have already been delivered to Exchange Online
mailboxes. ZAP is available with the default Exchange Online Protection (EOP) that�s included with any Office 365
subscription that contains Exchange Online mailboxes. ZAP doesn�t work in standalone EOP environments that protect
on-premises Exchange mailboxes https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/zero-
hour-auto-purge
Question: 90
A company plans to purchase Microsoft 365.
You need to give management an overview of the Microsoft 365 pricing model.
Which of the following describes how the company will be billed for Microsoft 365?
A. The company will be charged according to the amount of computing resources it uses each month across all users.
B. The company will make a single payment for Microsoft 365, after which it owns the license for Microsoft 365 and
can use it in an unlimited fashion.
C. The company will be charged annually for a single Microsoft 365 license that can be shared among all employees.
D. The company will be charged according to the number of user licenses required.
Answer: D
Explanation:
https://www.microsoft.com/en-ww/microsoft-365/business/compare-all-microsoft-365-business-products?market=af
Question: 91
DRAG DROP
Your company has a Microsoft 365 subscription.
You need to implement security policies to ensure that sensitive data is protected.
Which tools should you use? To answer, drag the appropriate tools to the correct scenarios. Each tool may be used
once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
References:
https://docs.microsoft.com/en-us/azure/information-protection/help-users
https://docs.microsoft.com/en-us/office365/securitycompliance/compliance-manager-overview#controls
Question: 92
A company plans to deploy a customer relationship management (CRM) solution.
The solution must provide enterprise resource planning (ERP) integration as well as artificial intelligence (AI) tools.
You need to choose a solution that meets the requirements.
What should you choose?
A. SharePoint Online
B. Microsoft 365
C. Power Platform
D. Dynamics 365
Answer: D
Question: 93
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct
selection is worth one point.
Answer:
Question: 94
A company uses Microsoft 365 services. The company is evaluating multi-factor authentication (MFA) methods.
You need to determine which MFA methods are supported in Microsoft 365.
Which three methods are supported? Each correct answer presents a complete solution. NOTE: Each correct selection
is worth one point.
A. Microsoft Authenticate smart phone app
B. biometric retinal scanner
C. verification code sent in a text message
D. custom security question
E. verification code sent in a phone call
Answer: A,C,E
Question: 95
DRAG DROP
A company is migrating to Microsoft 365.
The company is reviewing the billing account options in Microsoft 365.
You need to recommend a billing account options.
Which billing account type should you recommend?
Answer:
Question: 96
A company uses Microsoft 365.
The company wants to Boost their compliance score based on Microsoft recommendations.
You need to identify the task that has the largest impact to the compliance score.
Which task should you choose?
A. Preventative mandatory
B. Corrective discretionary
C. Corrective mandatory
D. Detective discretionary
Answer: A
Question: 97
DRAG DROP
A company plan to deploy Microsoft 365 services.
You need to choose the appropriate cloud service for each requirement.
Which cloud service should you choose for each requirement? To answer, drag the appropriate cloud services to the
correct requirements. Each cloud service may be used once, more than once, or not at all. You may need to drag the
split bar between panes or scroll to view content. NOTE: Each correct match is worth one point.
Answer:
Question: 98
HOTSPOT
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct
selection is worth one point.
Answer:
Explanation:
References: https://docs.microsoft.com/en-us/office365/securitycompliance/sensitivity-labels
Question: 99
DRAG DROP
A company plans to migrate to a hybrid cloud infrastructure.
You need to determine where to manage the environment after the migration is complete.
Match each item to the location where it will be managed. To answer, drag the appropriate item from the column on
the left to its location on the right. Each item may be used once, more than once, or not at all. NOTE: Each correct
selection is worth one point.
Answer:
Explanation:
References: https://docs.microsoft.com/en-us/office365/securitycompliance/go-to-the-securitycompliance-center
https://docs.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/disclaimers-signatures-footers-
or-headers
https://www.itprotoday.com/email-and-calendaring/configure-email-disclaimer-exchange-server-2016
https://docs.microsoft.com/en-us/office/troubleshoot/switch-channel-for-office-365
Question: 100
DRAG DROP
You have a hybrid environment that includes Microsoft Azure AD. On-premises applications use Active Directory
Domain Services (AD DS) for authentication.
You need to determine which authentication methods to use.
Match each feature to its authentication source. To answer, drag the appropriate authentication sources from the
column on the left to the client features on the right. Each authentication source may be used once, more than once, or
not at al. NOTE: Each correct selection is worth one point.
Answer:
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