PSPO-II exam Format | Course Contents | Course Outline | exam Syllabus | exam Objectives
Exam Specification: Professional Scrum Product Owner II (PSPO-II)
Exam Name: Professional Scrum Product Owner II
Exam Code: PSPO-II
Exam Duration: 120 minutes
Passing Score: 85%
Exam Format: Multiple-choice, multiple-answer
Course Outline:
1. Product Owner Role and Responsibilities
- Deep understanding of the Product Owner role
- Collaborating with stakeholders and development team
- Defining and prioritizing product backlog items
- Maximizing the value delivered by the product
2. Product Strategy and Vision
- Defining product vision and roadmap
- Setting product goals and objectives
- Creating a compelling product strategy
- Aligning the product with business goals
3. Product Backlog Management
- Eliciting and capturing product requirements
- Creating user stories and acceptance criteria
- Prioritizing and ordering the product backlog
- Refining and estimating backlog items
4. Release Planning and Forecasting
- Creating release plans and release goals
- Estimating release timelines and capacities
- Monitoring and adjusting release plans
- Managing dependencies and risks
5. Product Value and Metrics
- Identifying and measuring product value
- Defining and tracking key product metrics
- Conducting product experiments and A/B testing
- Continuously improving the product based on feedback
Exam Objectives:
1. Demonstrate an advanced understanding of the Product Owner role and responsibilities.
2. Apply effective techniques for product strategy and vision definition.
3. Master the art of product backlog management, including requirements elicitation and prioritization.
4. Develop proficiency in release planning and forecasting.
5. Understand the importance of product value and metrics in driving product success.
6. Apply Scrum principles and practices to maximize the value delivered by the product.
Exam Syllabus:
Section 1: Product Owner Role and Responsibilities (20%)
- Deep understanding of the Product Owner role
- Collaborating with stakeholders and development team
- Defining and prioritizing product backlog items
- Maximizing the value delivered by the product
Section 2: Product Strategy and Vision (20%)
- Defining product vision and roadmap
- Setting product goals and objectives
- Creating a compelling product strategy
- Aligning the product with business goals
Section 3: Product Backlog Management (30%)
- Eliciting and capturing product requirements
- Creating user stories and acceptance criteria
- Prioritizing and ordering the product backlog
- Refining and estimating backlog items
Section 4: Release Planning and Forecasting (15%)
- Creating release plans and release goals
- Estimating release timelines and capacities
- Monitoring and adjusting release plans
- Managing dependencies and risks
Section 5: Product Value and Metrics (15%)
- Identifying and measuring product value
- Defining and tracking key product metrics
- Conducting product experiments and A/B testing
- Continuously improving the product based on feedback
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PSPO-II
Professional Scrum Product Owner II
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Question: 74
Which of the following measures would help you understand the potential market for your product? (choose the best
answer)
A. All of the above.
B. Usage Index.
C. Quarterly revenue trends.
D. Net Promoter Score (NPS).
E. Market Share trends.
Answer: A
Explanation:
All of these measures will help you to understand the needs of potential customers.
Question: 75
Dereck is a Product Owner of a product with a variety of stakeholders. The stakeholders are pressing Yasmine to add
all of their feature requests into the next release. Each one says that their feature is urgent. As Product Owner, Yasmine
has confirmed that their requests are indeed important.
What should Yasmine do? (choose the best answer)
A. Iteratively and incrementally release when single outcomes are fullfilled, even though not all features are done.
B. Delegate prioritization to the Product Director in order to protect the Product Backlog.
C. Hire additional team members in order to manage the extra work.
D. Release only when all features have been completed.
Answer: A
Explanation:
Releasing your product to customers and users early and often will provide you with valuable information to help you
to find out if you have delivered value for them and making future decisions. The sooner something can be released,
the quicker you can make informed decisions. It is not possible to fully determine the value of a Product Backlog Item
upfront. Only after youve released something to the customers/users and received feedback only then can you validate
the value proposition.
Question: 76
A "cone of uncertainty" can be used to do what? (choose the best answer)
A. Visualize the uncertainty of the potential value that a Scrum Team delivers over time.
B. Rapidly identify and prioritize all uncertainties.
C. Determine whether to cut quality, similar to the "Iron Triangle" of project management.
D. Represent the relative level of difficulty for predicting the velocity of individual team members.
Answer: A
Explanation:
Cone of Uncertainty describes the evolution of the amount of best case uncertainty during a project. At the beginning
of a project, comparatively little is known about the product or work results, and so estimates are subject to large
uncertainty. As more research and development is done, more information is learned about the project, and the
uncertainty then tends to decrease, reaching 0% when all residual risk has been terminated or transferred
Question: 77
Experiments include which of the following aspects?
A. Running the experiments
B. Adapting your goals or your approach based on what you learned
C. Inspecting results
D. All of these apply
E. Forming a hypothesis for improvement.
Answer: D
Explanation:
Experiments include all of these aspects. Run experiments that involve forming hypotheses that are intended to
advance the organization toward their current Intermediate Goal. As they run these experiments and gather results, they
use the evidence they obtain to evaluate their goals and determine their next steps to advance toward these goals.
Experimentation Loop. Forming a hypothesis for improvement, Running your experiments, Inspecting your results.
Adapting your goals or your approach based on what you learned.
Question: 78
The CEO questions Mike, the Product Owner, on the data showing the usage rates. He believes feature usage is not the
right measure. You are the Product Owner, you have confirmed that the data is accurate and determine that the data is
valuable to the team and product.
What should you do? (choose the best answer)
A. Continue to measure the usage feature but not publish the data.
B. Continue to measure and publish the data and use it to inform your decisions.
C. Stop measuring to appease the CEO.
Answer: B
Explanation:
Values of Scrum: openness and transparency. It means you have to publish your data, your result to stakeholders
(transparency = everyone is on the same page, openness = let them discuss the results). Then use the data to inform
your decisions.
Question: 79
Which of the following statements is true: (choose the best answer)
A. The more time spent defining and reviewing project requirements helps to increase the chances of success.
B. Empirical approaches are best suited for simple problems.
C. Spending more time identifying and mitigating risk helps to increase the chance of success.
D. Delivering a solution and gathering feedback provides valuable insights for what to do next.
Answer: D
Explanation:
The most important stakeholders to satisfy are the end-users. Gathering feedback is an important step in understanding
their needs and what should be done next.
Question: 80
You cannot get your stakeholders to agree on which features might provide the most value.
How should you resolve this disagreement? (choose the best answer)
A. All of the above.
B. Deliver a small part of a feature to customers and gather insights.
C. Organize an activity where stakeholders can vote and "buy a feature".
D. Find someone who has higher authority than the stakeholders to make a decision.
Answer: B
Explanation:
As uncertainty is high, conducting small part of a feature (experiments) is the best way to test your hypothesis and
gather insights.
Question: 81
Your organization uses NPS (Net Promoter Score) measures to understand your customers satisfaction levels. Your
team had invested a lot of time and effort creating and delivering a release that included many new product features.
After a few months, you see that the NPS score did not improve.
What other measures can help you to better understand this outcome? (choose the best two answers)
A. Market Share
B. Lead Time
C. Release Frequency
D. Installed Version
E. Feature Usage Index
Answer: B,E
Explanation:
Feature Usage Index helps to measure usage, by feature, to help infer the degree to which customers find the product
useful and whether actual usage meets expectations on how long users should be taking with a feature.
Lead Time is the amount of time from when an idea is proposed, or a hypothesis is formed until a customer can
benefit from that idea. This measure may vary based on customer and product. It is a contributing factor to customer
satisfaction.
Question: 82
When the Product Backlog is updated? (choose the best answer)
A. Before the Sprint Planning to know the total amount of work that needs to complete within a Sprint.
B. All of the above.
C. It is updated as either the new information or the insights emerge.
D. After the Daily Scrum to ensure an accurate daily overview of project progress.
E. The Product Owner should not do that. Its the Developerss responsibility.
Answer: C
Explanation:
The Product Backlog is a living artifact. It evolves throughout the product life cycle. It is updated as either the new
information or the insights emerge. The Product Owner could update the Product Backlog anytime. She/he does not
have to wait for any formal Sprint events.
Question: 83
When determining the ordering of an item on the Product Backlog, what are some things a Product Owner should
consider? (choose all that apply)
A. Alignment with business strategy and goals
B. Importance to customers
C. The complexity of developing the Product Backlog Item
D. Risk
E. Alignment and dependencies with existing Product Backlog items
Answer: A,B,C,D,E
Explanation:
All of them are correct.
WHY ORDERING YOUR BACKLOG IS IMPORTANT
There are many reasons why having a healthy, ordered product backlog is important to teams.
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