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Certified Implementation Specialist - Hardware Asset Management Practice Test

ServiceNow-CIS-HAM test Format | Course Contents | Course Outline | test Syllabus | test Objectives

Exam Specification:

- test Name: Certified Implementation Specialist - Hardware Asset Management
- test Code: N/A (Specific test codes may vary based on the certification provider)
- test Duration: Varies (typically 90-120 minutes)
- test Format: Multiple-choice questions

Course Outline:

1. Introduction to Hardware Asset Management
- Overview of hardware asset management and its importance in organizations
- Understanding the role of a certified implementation specialist in hardware asset management

2. Hardware Asset Lifecycle Management
- Key stages of the hardware asset lifecycle (acquisition- deployment- maintenance- retirement)
- Best practices for managing hardware assets throughout their lifecycle

3. Hardware Asset Identification and Tracking
- Methods for accurately identifying and tracking hardware assets
- Asset tagging- labeling- and inventory management techniques

4. Configuration Management and Documentation
- Strategies for maintaining accurate configuration records of hardware assets
- Documentation requirements- including asset specifications- warranties- and licensing information

5. Asset Procurement and Vendor Management
- Procurement processes for hardware assets- including vendor selection and evaluation
- Contract management and vendor relationship management

6. Asset Deployment and Maintenance
- Planning and executing hardware asset deployments
- Asset maintenance and support activities- including repairs and upgrades

7. Retirement and Disposal of Hardware Assets
- Proper procedures for retiring and disposing of hardware assets
- Compliance with legal- environmental- and data security regulations

Exam Objectives:

1. Understand the fundamentals of hardware asset management and its role in organizations.
2. Demonstrate knowledge of the hardware asset lifecycle and best practices for managing assets at each stage.
3. Identify and track hardware assets accurately using appropriate methods and techniques.
4. Manage hardware asset configurations and maintain up-to-date documentation.
5. Implement effective procurement processes and vendor management strategies for hardware assets.
6. Plan and execute hardware asset deployments- including maintenance and support activities.
7. Adhere to proper procedures for retiring and disposing of hardware assets- ensuring compliance with regulations.

Exam Syllabus:

The test syllabus covers the following subjects (but is not limited to):

- Introduction to hardware asset management
- Hardware asset lifecycle management
- Hardware asset identification and tracking methods
- Configuration management and documentation practices
- Asset procurement and vendor management
- Asset deployment and maintenance processes
- Retirement and disposal of hardware assets

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ServiceNow
ServiceNow-CIS-HAM
Certified Implementation Specialist - Hardware Asset
Management
https://killexams.com/pass4sure/exam-detail/ServiceNow-CIS-HAM
Question: 51
What is the third tier of the capability blueprint?
A. Practical management
B. Strategic conformance
C. Trustworthy data
D. Operational integration
E. Financial management
Answer: D
Question: 52
Which plugins for asset management functionality are inactive by default? (Choose three.)
A. Expense Line
B. Hardware Asset Management
C. Procurement
D. Depreciation
E. Cost Management
F. My Assets
Answer: A,B,D
Question: 53
When transferring non-consumable assets between stockrooms, how must they be transferred?
A. In sets of two items
B. No more than 10% of the source stockroom�s inventory
C. As a single entity with a quantity of one
D. In groups of ten items
Answer: C
Question: 54
Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)
A. Integrates with business services via the Service Catalog from request through to disposal
B. Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as
configuration items (CIs)
C. Provides input into, aligns with, and follows corporate governance
D. Improves application privacy and security adherence
E. Leverages Service Mapping to predict service impact
Answer: A,C,E
Question: 55
Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)
A. Create consumable asset
B. Don�t create assets
C. Merge CI
D. Leave to category
E. Create assets
Answer: B,D,E
Question: 56
What is the process of restructuring data to maintain consistency?
A. Integration
B. Normalization
C. Discovery
D. Service Mapping
Answer: C
Question: 57
What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)
A. Hardware asset disposal status
B. New hardware assets found by audits
C. Hardware assets disposed (YTD)
D. Consumable models up for End of Life
Answer: A,D
Question: 58
Which of these tables are installed with Hardware Model Normalization? (Choose three.)
A. Device Type
B. Hardware Manufacturer
C. Hardware Normalize Key
D. Hardware Model Library
E. Device Name
Answer: B,C,D
Question: 59
Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it.
Based on this role alone, which of the following operations can Hamm perform? (Choose four.)
A. Revert normalization results
B. Create and delete asset records
C. Create purchase orders
D. Create flows
E. Import assets
F. Add Service Catalog entries
Answer: A,B,D,E
Question: 60
What is the impact of a customer opting out of the ServiceNow Content Service for specific models?
A. Unrecognized data doesn�t get sent to the ServiceNow Content Service and the customer doesn�t receive Content
Library updates
B. Unrecognized data doesn�t get sent to the ServiceNow Content Service
C. Unrecognized data is sent to the ServiceNow Content Service, but is now encrypted
D. Customer doesn�t receive Content Library updates
Answer: C
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Certified Implementation Specialist - Hardware Asset Management Practice Test

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