Servicenow-CIS-RC exam Format | Course Contents | Course Outline | exam Syllabus | exam Objectives
The ServiceNow Certified Implementation Specialist – Risk and Compliance Exam
Specification defines the purpose, audience, testing options, exam content coverage,
test framework, and prerequisites to become Certified Implementation Specialist – Risk
and Compliance certified.
The Certified Implementation Specialist – Risk and Compliance exam certifies that a
successful candidate has the skills and essential knowledge to contribute to the
configuration, implementation, and maintenance of ServiceNow Risk, Policy and
Compliance, and Audit Management applications.
Exam content is divided into Learning Domains that correspond to key Topics and
activities typically encountered during ServiceNow implementations. In each Learning
Domain, specific learning objectives have been identified and are tested in the exam.
The following table shows the learning domains, weightings, and sub-skills measured by
this exam and the percentage of questions represented in each domain. The listed subskills should NOT be considered an all-inclusive list of exam content.
1 GRC Overview
• GRC Positioning and Framework
• Key Terminology
• Technical Details
10%
2 Implementation Planning
• Use Cases
• Implementation Team
• Implementation Checklist
• Personas, Groups, and Roles
5%
3 Entity Scoping
• Entity Scoping Overview
• Entity Type Approach
• Entity Class Approach
• GRC Entities Architecture
25%
4 Policy and Compliance Implementation Approach
• Policy and Compliance Record Lifecycles
• Policy and Compliance Architecture
• Policy Management Lifecycle
25%
5 Risk Implementation Approach
• Risk Record Lifecycle
• Risk Architecture
• Risk Scoring
• Risk Management Lifecycle
25%
6 Extended Capabilities
• Content Packs
• Integrations
• Performance Analytics
• Other Platform Capabilities
5%
7 Audit Management Implementation 5%
Total 100%
Exam Structure
The exam consists of approximately (45) questions. For each question on the
examination, there are multiple possible responses. The person taking the exam reviews
the response options and selects the most correct answer to the question.
Multiple Choice (single answer)
For each multiple-choice question on the exam, there are at least four possible
responses. The candidate taking the exam reviews the response options and selects the
one response most accurately answers the question.
Multiple Select (select all that apply)
For each multiple-select question on the exam, there are at least four possible
responses. The question will state how many responses should be selected. The
candidate taking the exam reviews the response options and selects ALL responses that
accurately answer the question. Multiple-select questions have two or more correct
responses.
Exam Results
After completing and submitting the exam, a pass or fail result is immediately
calculated and displayed to the candidate. More detailed results are not provided to
the candidate.
Exam Retakes
If a candidate fails to pass an exam, they may register to take the exam again up to
three more times for a cost of $100.
100% Money Back Pass Guarantee

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ServiceNow
Servicenow-CIS-RC
Certified Implementation Specialist - Risk and Compliance
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Question: 39
Why would you create Entity classes?
1. To show relationships between tables or objects you are tracking that doesnt otherwise exist anywhere in ServiceNow
2. To be assigned to risk statements, which generate risks for every Entity listed in the Entity Class
3. To be assigned to Control Objectives, which generate Controls for every Entity listed in the Entity class
4. To show relationships between Entities and Policies and map them directory to Citations
Answer: C
Reference: https://docs.servicenow.com/bundle/orlando-governance-risk-compliance/page/product/grc- common/task/t_CreateProfileTypes.html
Question: 40
The Tablename.config:
1. Displays the configuration list view of the table in the browser tab
2. Displays the table in list view within the Content Frame
3. Displays the table in list view within a separate browser tab
4. Displays the configuration list view of the table in the Content Frame
Answer: A
Reference: https://docs.servicenow.com/bundle/orlando-platform-user-interface/page/administer/navigation-and- ui/task/t_NavigateDirectlyToATable.html
Question: 41
Which of the following statements is true of a Risk Response task?
1. Only one Risk Response task can be related to a Risk at a time
2. Only users with the risk_manager role or higher can be assigned to a Risk Response task
3. The risk admin role is required to assign the Risk Response task
4. The Risk Response task is automatically progressed through the states using a worflow
Answer: C
Reference: https://docs.servicenow.com/bundle/orlando-governance-risk-compliance/page/product/grc- risk/reference/r_InstallWRisk.html
Question: 42
What table, along with the Policy table, is linked to the Control Objective table by a many-to-many relationship?
1. Entity Class
2. Citation
3. Authority Documents
4. Risk Framework
Answer: B
Reference: https://docs.servicenow.com/bundle/orlando-governance-risk-compliance/page/product/grc-policy-and- compliance/reference/r_InstallWPolAndCompl.html
Question: 43
What are some characteristics of the ServiceNow Store? (Choose four.)
1. Some applications are certified by ServiceNow
2. All applications are certified by ServiceNow
3. Applications may be developed by ServiceNow Technology Partners
4. It houses both paid and free applications and integrations
5. Applications are built om the ServiceNow platform
6. Applications are certified by other developers
Answer: ACDE
Reference: https://www.servicenow.co.jp/content/dam/servicenow-assets/public/en-us/doc-type/resource- center/data-sheet/ds-servicenow-store.pdf
Question: 44
Which role is not part of ServiceNow GRC?
1. Risk User
2. Risk Developer
3. Risk Manager
4. Risk Reader
Answer: B
Reference: https://community.servicenow.com/community? id=community_blog&sys_id=7d07e198db4b0cdc5ed4a851ca961994 Question: 45
Which of the following tables exist within the GRC: Profiles application scope? (Choose three.)
1. Document
2. Policy
3. Risk
4. Content
5. Indicator
Answer: BCE
Reference: https://docs.servicenow.com/bundle/madrid-governance-risk-compliance/page/product/grc-policy-and- compliance/concept/profiles-policy-compliance.html
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